Return Policy

We want you to be completely satisfied with your PicnStic purchase. Here's everything you need to know about our return and refund policies.

Our Policy

We do not accept returns unless there is a defect in the product. If an issue occurs, such as a printing defect or damage during production, please contact our support team with your name, order number, and clear photos of the issue. We will review your case and work with you to determine the best solution, which may include a reprint, refund, or store credit.

PicnStic's Satisfaction Guarantee

At PicnStic, your satisfaction is our priority. We are committed to delivering high-quality stickers and ensuring your experience with us is smooth and enjoyable. While custom products like stickers are uniquely tailored to you, we understand that issues can arise, and we are here to help resolve them promptly and professionally.

Reporting Issues:

Timely Reporting: Please report any issues within one week of delivery to ensure a prompt resolution.
Documentation: Providing detailed photos helps us expedite the process.

Refund Process:

Refunds are typically processed within 5-7 business days once the issue is verified. However, the exact timing may depend on your bank or payment provider. Once your refund is processed, you will receive a confirmation email. Our support team is available to provide updates or assistance during this time.

Limitations:

While we strive to address all concerns, we cannot offer refunds or reprints for:

Incorrect sizes ordered.
Design errors in the submitted files.
Changes of mind after printing.

Custom stickers are made to order, so we encourage all customers to carefully review their designs and dimensions before finalizing their order.

Support:

Our support team is here to guide you through the process and ensure your satisfaction. If you have questions or concerns, don't hesitate to reach out. We are dedicated to resolving any issues efficiently and professionally to make your experience with PicnStic exceptional.